SketchUp Pro 2020 is here! If you are looking for your SketchUp Pro 2020 license, please visit our License Wizard. - If you have a SketchUp Pro subscription, you don't need a license, just sign in with your Trimble ID.

Uninstalling SketchUp

If you are uninstalling SketchUp permanently from your computer, be sure to remove your license first. Open SketchUp, click the License tab in the Welcome Window, then click the Remove License button.

Windows

  1. Quit SketchUp. (If you have more than one instance of SketchUp open, make sure you quit all instances of SketchUp.)
  2. Click the Start (Windows logo) menu > Control Panel > Programs > Programs and Features > SketchUp #.
  3. To uninstall SketchUp, select Uninstall. When asked if you'd like to remove SketchUp, click Yes.
  4. If you are having problems with SketchUp, you can try the Change option, which begins the process of reinstalling the program features that were installed during the last installation. This can fix any application files that were corrupted (this doesn't affect or fix your SketchUp drawing files, the SKP files). If that doesn't work, try uninstalling and reinstalling SketchUp.

Mac OS X

  1. Quit SketchUp. (If you have more than one instance of SketchUp open, make sure you quit all instances of SketchUp.)
  2. Open a Finder window.
  3. Delete the SketchUp folder from the main library:
    1. In the left pane of the Finder window, click Macintosh HD.
    2. In the right pane, click Library, and then Application Support.
    3. In the Application Support folder, find the SketchUp # folder, and then drag it to the trash.

      For SketchUp 2019 the folder will simply be "SketchUp 2019".
  4. Delete the SketchUp folder from your user library:
    1. In the left pane of the Finder window, click your user name, then click Library* in the right pane.

      * If you're using Mac OS X 10.7 or newer, hold down the Option (Alt) button on your keyboard, click Go in the menu bar while the Finder is open, then select the Library option in the drop-down list. Here's an example video.
    2. Open the Application Support folder.
    3. In the Application Support folder, find the SketchUp # folder, and then drag it to the trash.
  5. Delete the SketchUp application:
    1. In the left pane of the Finder window, click Applications.
    2. In the right pane, find SketchUp # folder, and then drag it to the trash.
  6. Delete the plist file:
    1. In the left pane of the Finder window, click your user name.
    2. In the right pane, click Library*, and then Preferences.

      * If you're using Mac OS X 10.7 or newer, hold down the Option (Alt) button on your keyboard, click Go in the menu bar, then select the Library option in the drop-down list. Here's an example video.
    3. In the Preferences folder, drag any of the following files, if present, to the trash:
      • com.sketchup.SketchUp.2018.plist
      • com.sketchup.LayOut.2018.plist
      • com.sketchup.StyleBuilder.2018.plist
      • com.sketchup.SketchUp.2019.plist
      • com.sketchup.LayOut.2019.plist
      • com.sketchup.StyleBuilder.2019.plist
    4. Empty the trash.
TAGS