Ever hear yourself or a friend say, “I wish I could work from home all the time?” Those sentiments are legit, but we are now facing it as a reality. COVID-19 is a global crisis that has everyone working twice as hard to take care of themselves, their family, friends and still trying to do their jobs.

We’re in it with you! Our teams are currently working from home, doing the best we can to support our customers and trying not to skip a beat when it comes to giving you our best support. We may not be as rapid as we like to be, but we are here, being resilient and open to change as it comes our way. Please excuse our dust while we help you build in this brave new world.

How can I find out which graphics card I have in my PC?

SketchUp is a graphics-heavy program. Knowing your graphics card can help you troubleshoot odd visual behaviors or recommend a good-performing card to other users. The easiest way to find your graphics card is to run the DirectX Diagnostic Tool:

  1. Click Start.
  2. On the Start menu, click Run.
  3. In the Open box, type "dxdiag" (without the quotation marks), and then click OK.
  4. The DirectX Diagnostic Tool opens. Click the Display tab.
  5. On the Display tab, information about your graphics card is shown in the Device section. You can see the name of your card, as well as how much video memory it has.

If you're experiencing odd visual behavior in SketchUp, our Blurring/distorted images article may help you understand and resolve the problem.

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