Frequently Asked Questions
Last updated: Apr 30, 2026•1 min read.
Some questions come up often and we want to make sure you can get the answers you need. We’ve sorted these questions into categories to help you find what you are looking for:
Common Questions handles some basic information like contacting support and basic account information.
Sales Questions digs into subscription plans, billing, and other sales information to help you when purchasing SketchUp.
Admin Console Questions addresses common questions you might have when managing your account information in the Admin Console.
Product Questions handles a few common questions users have when using SketchUp.