Subscription and Licensing Issues
To use SketchUp you need a Classic License or a SketchUp subscription like Go, Pro, or Studio. Here are some common errors related to licenses and subscriptions, and how you can fix them:
Admin Console License Issues – How to identify and resolve a few common issues with your Trimble Admin Console.
Trial Issues – How to resolve issues with the SketchUp free trial.
Update Your Subscription to Continue – How to handle an error asking you to update your subscription when accessing Trimble Connect.
SketchUp Has Expired - What to do when you get "Your version of SketchUp has expired."
Classic License Errors - This article covers some common errors you may encounter when using SketchUp with a Classic License.
Finding Your License Information – How to find information about your current SketchUp license or subscription.
Subscription Errors - A list of common errors related to subscriptions and what you can do to fix them.
Fixing a Corrupt or Missing Classic License - Covers how to fix a corrupt or missing license for Classic License Users.
V-Ray for SketchUp Activation Issues – How to handle V-Ray activation issues for SketchUp Studio subscribers.
Still having trouble? Contact our Support team.