Plan Management
Note: License management in the Trimble Admin Console is not yet available for all SketchUp accounts. If you need to change your subscription plan and don’t see the options outlined below, see Plan Management for alternate instructions.
SketchUp offers a few different options when it comes to subscriptions. The Admin Console provides all the tools needed to change and manage SketchUp subscription plans under Purchases.
Changing Your Subscription Plan
Only an Account Owner or Secondary Account Owner can modify subscriptions. If you want to change your current subscription to a different one, you can use the Admin Console to choose a new option.
To change your SketchUp subscription to a different plan, open the Admin Console and follow these steps:
In the left navigation bar, click Products & Licenses.
Select the SketchUp subscription that you want to add licenses to.
Click Manage Subscription.
- Click Manage to show additional subscription management options.
Note: If you click Close, these options will no longer appear.
Click Change subscription tier.
Select the new subscription tier. One of two options will appear:
If the cost for the new subscription is higher, click Continue to Checkout to pay the prorated amount for your new subscription.
If the cost is lower, click Schedule downgrade to schedule the subscription change for your next renewal date.
For more information about what happens when you change your subscription plan, see Plan Upgrades and Downgrades.
Auto-Renew Settings
Auto-renew is enabled by default. When enabled, your SketchUp subscription plan will automatically renew on your renewal date. If disabled, all products and features in that plan remain available for the rest of the remaining subscription term. When a plan is not renewed at the end of a subscription term, access to subscription products and features will no longer be available.
Note: Renewals that fail due to a failed transaction receive a grace period until services are terminated. You will receive an email notification about the subscription’s pending expiration.
To disable your plan’s auto-renew settings, open the Admin Console and follow these steps:
In the left navigation bar, click Products & Licenses.
Select the SketchUp subscription that you want to manage.
Click Manage Subscription.
Click Manage.
Click the Auto-renewal section. .
Click Turn off auto-renewal.
- Auto-renew is no longer enabled for the subscription.
Warning: Disabling auto-renew does not cancel a subscription plan and will not trigger a refund. For more information see Refunds and Cancellations .
To turn auto-renew back on, follow the same steps to navigate to the Auto-renewal section and click Turn on auto-renewal.