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Downloading, Installing, and Authorizing SketchUp


Downloading SketchUp

To get started, please download the appropriate installer for SketchUp:

Download

SketchUp Pro includes a 30-day trial .

Installing SketchUp for the first time or installing a new major version

Please note:
  • A single user license can only be used by the registered user.
  • The registered user can authorize up to 2 personal computers.

Graphics Card Driver Support

To ensure SketchUp installs and runs properly, we recommend making sure you have the most current driver installed for your video card. You can learn more about updating your video card driver in the Help Center.

To ensure SketchUp installs and runs properly we recommend having the most current drivers installed for your video card. To do this you need to make sure you have the most current update available for OS X or macOS. If you're not running the most current version of macOS then you may wish to upgrade.

A Note about permissions

PC - In order to successfully install and authorize SketchUp Pro, you must first log in to Windows as a user who has either Administrator or Power User rights.

Mac - In order to successfully install SketchUp Pro on a Mac, you must first log in on your Mac as a user who has Admin privileges. Note that you will be prompted for a username and password during the installation process as well.

Tip: Installing SketchUp 2018 does not install over older major versions of SketchUp. Multiple versions of SketchUp can be installed on the same computer. But if you don't need the older versions, uninstalling those versions makes a tidier computer.

Windows After downloading the file, follow these steps to install SketchUp:

  1. Log in to the computer with a user account that has administrator rights.
  2. Double-click the EXE install file. You can also context-click and select Run As an Administrator.
  3. Click Next in the Welcome dialog box.
  4. Click on the I accept the terms of this license agreement button in the End User License Agreement if you agree to the terms.
  5. Click the Next button to install SketchUp in the default location.
  6. Click the Install button if you're satisfied with the settings.
  7. Click the Finish button when prompted.
    Windows 7/Windows 8: Be sure to close SketchUp Pro after installing prior to authorizing.
  8. Launch SketchUp once before logging out of the administrative user account. If you have a SketchUp Pro license, please be aware that you must authorize while logged in to an administrative account. See the links below for help authorizing.

Mac - After downloading the file, follow these steps to install SketchUp.

  1. Double-click on the DMG install file. This will mount the installer drive and launch a Finder window.
  2. Click and drag the application to the Applications folder. You'll be asked to provide your user account password.

Installing Maintenance Releases or Installing minor version updates

Maintenance Releases and minor version updates are meant to be installed over an existing major version. When a maintenance release becomes available, you will see a message in SketchUp to download and install this update. Once you finish downloading the install, double-click on the install file and follow the instructions. Installing the update over an existing version is the best way to preserve your settings and preferences.


Transferring SketchUp to a new Computer

A single-user license is associated with one person. That individual can install the license on up to 2 computers he or she is using, but only one computer can run SketchUp Pro at a particular time. To use your license on another computer, or transfer your license to a new computer, please note the following steps:

  1. If you'll no longer be using it, remove your license from your current computer following the steps in the Removing a License article.
  2. Install SketchUp on the new computer. Please visit the download page to get the install file.
  3. Use your license information to authorize it.
  4. If you're no longer going to use SketchUp on the original computer, you should uninstall it.

If you need to run SketchUp on more than two computers at the same time, you may consider purchasing additional single-user licenses.


Removing a license from SketchUp

SketchUp Pro single user licenses are "locked" to the machine on which you licensed SketchUp. If you purchase a new machine and want to transfer your SketchUp license to that new machine, you will want to remove your license from your old machine. To remove the license:

  1. Select SketchUp > License (macOS) or Help > License (Windows)
  2. Click the link labeled "Remove License" - you will see a confirmation dialog.
  3. Click the Remove License button - your license will be removed.
If you wish to re-apply your license to this computer you may still do so by clicking "Add License" at the top right of the screen.

Authorizing SketchUp - Single User

Windows:
  1. If you haven't downloaded and installed SketchUp, please do so.
  2. Double-click on the SketchUp 2015 icon on the Desktop.
  3. Double-click on the SketchUp 2016 icon on the Desktop.
  4. Double-click on the SketchUp 2017 icon on the Desktop.
  5. Double-click on the SketchUp 2018 icon on the Desktop.
  6. in the Welcome to SketchUp dialog box, click the Add License button at the top.
    If you don't see the Welcome to SketchUp dialog box, select Help > License.
  7. When you purchased SketchUp you were sent an email with your License and Authorization Code, open that license confirmation email and locate your information for the version of SketchUp you're authorizing.
    Each License and authorization number is unique for a version of SketchUp, if you're installing a new version of SketchUp then you'll have a new License and Authorization Code to use. If you're unable to locate your license confirmation email then you can look up your current license information here.
  8. Copy and paste your Serial Number, and Authorization Code into the dialog box.
  9. Click Add License. This will download a license file from the cloud to your computer.
Mac -
  1. If you haven't downloaded and installed SketchUp, please do so.
  2. Open Finder and click on Applications.
  3. Browse to the SketchUp 2015 folder.
  4. Browse to the SketchUp 2016 folder.
  5. Browse to the SketchUp 2017 folder.
  6. Browse to the SketchUp 2018 folder.
  7. Click the SketchUp icon.
  8. In the Welcome to SketchUp dialog box, click the Add License button at the top of the dialog.
    If you don't see the Welcome to SketchUp dialog box, select SketchUp > License...
  9. Open the license confirmation email that you received shortly after purchasing your license.
  10. Copy and paste your Serial Number and Authorization Code into the dialog boxes.
  11. Click Add License. This will download a license file from the Internet to your computer.

Authorizing SketchUp on a Network as an Administrator

Authorizing a network license on macOS is the same method as used for the single user license.

If you're distributing SketchUp across a larger network we recommend using a disk imaging package such as Norton Ghost or Deep Freeze. Once you've installed SketchUp on all client computers you can simplify the licensing process by including a file which will pre-populate the serial number and authorization code for users so they won't need to type it in themselves.

To use this procedure:
  1. Ensure that SketchUp Pro 2015 is installed on all computers.
  2. Ensure that SketchUp Pro 2016 is installed on all computers.
  3. Ensure that SketchUp Pro 2017 is installed on all computers.
  4. Ensure that SketchUp Pro 2018 is installed on all computers.
  5. Create a file named activation_info.txt
  6. In that file, add your network serial number and authorization code in the following format: {"serial_number":"<your serial number>", "auth_code":"<your auth code>"}
  7. Save the file and distribute it to the following location on each machine:
    Windows: C:\ProgramData\SketchUp\SketchUp 2015
    OS X: /Library/Application Support/SketchUp 2015
    Windows: C:\ProgramData\SketchUp\SketchUp 2016
    OS X: /Library/Application Support/SketchUp 2016
    Windows: C:\ProgramData\SketchUp\SketchUp 2017
    OS X: /Library/Application Support/SketchUp 2017
    Windows: C:\ProgramData\SketchUp\SketchUp 2018
    OS X: /Library/Application Support/SketchUp 2018
  8. Launch SketchUp on each machine or ask your users to open SketchUp Pro.
  9. In the Welcome to SketchUp dialog, click the License tab. The serial number and authorization code should be pre-populated in the fields, saving the user from typing anything.
  10. The user will need to click on the Add License button to complete the operation on launch.

Migrating from previous versions of SketchUp

SketchUp 2014 introduced the new Ruby 2.0 library which may have affected your favorite plugin. If you're upgrading from SketchUp 2013 or older please read our article on SketchUp Plugin Compatibility before you start installing or transferring plugins.

Note: At this time, there isn't a way to migrate the toolbar configuration between major versions of SketchUp.
Migrating Materials & Components
  1. (If you're migrating from SketchUp 8 and older) Navigate to the root folder in SketchUp 8 and older. This is typically,
    C:\Program Files\Google\Google SketchUp #\Materials (or Components)
    ( If you're migrating from SketchUp 2013) Navigate to the root folder in SketchUp 8 and older. This is typically,
    C:\Program Files\SketchUp\SketchUp 2013\Materials (or Components)
  2. Select the files in the Plugins folder and press Ctrl+C to copy the items.
  3. Navigate to C:\Program Files\SketchUp\SketchUp #\Materials (or Components)
  4. Press Ctrl+V on your keyboard to paste the files. On Windows 7, you'll be asked if you want to Merge the folders and "Confirm Folder Replace." Click Yes to the warnings.
  5. You'll then be prompted with each subsequent material file to either "Copy and replace" or "Don't copy." We recommend you select "Don't copy" so you can retain the new content with the same file name. Any new content files that you created, however, will be copied without any problem. You can also select the "Do this for the next ### conflicts" so you don't have to approve each file.
  6. Open SketchUp 2014 or newer and your new materials should be in the Materials dialog box, and/or your new components will be in the Components dialog box.
Migrating Plugins

We've been investing heavily in extensions because we know that the power of SketchUp shines when customers install the right extensions to solve their needs. That's why we've built the Extension Warehouse, worked carefully with developers so they can get their plugin in the Extension Warehouse, and addressed long standing requests like updating the Ruby environment to version 2.0 (which is why some plugins may be breaking at the moment - we made the change that developers have been asking for!). The problem is that the current way of managing extensions, plus the updated Ruby version, doesn't support the old way of managing plugins very well. This makes migrating plugins to SketchUp 2014 and newer a bit tricky. We also don't have all the possible plugins in the Extension Warehouse. We feel that finding and managing SketchUp Extensions is getting better and brighter all the time, but we're not at our ideal yet. For some customers, they will need to go through their old plugin list, plugin by plugin, search for that plugin in the Extension Warehouse, install the plugin, and move on to the next. Once your plugins are managed by the Extension Warehouse, it will be significantly easier to re-install these extensions when newer versions of SketchUp are released in the future, or if you get a new computer and have to install a fresh copy of SketchUp. If you've installed plugins from the Extension Warehouse in SketchUp 2013 and you need to install the same plugin in a newer version of SketchUp, we added an Install All button in the Extension Warehouse which will install any of your SketchUp 2013 plugins into SketchUp in one click, but only if those plugins have been updated to support new versions, which most of them have. Only after you've tried installing plugins from the Extension Warehouse, or downloading an updated version of plugins that you've paid for from those plugin developers, do we suggest attempting to copy and paste plugins between folders:

If you have a plugin that utilized a custom installer (i.e. you double-clicked on a file that installed the plugin), you need to contact the plugin developer for specific instructions on updating to support SketchUp 2014 or newer. These instructions are intended for users who copy and pasted .RB, .RBS, or .RBZ files into the SketchUp plugins folder:

  1. Open a new Windows Explorer window.
  2. ( From SketchUp 8 )Navigate to the root folder for the older version of SketchUp. This is typically,
    C:\Program Files\Google\Google SketchUp #\Plugins
    ( From SketchUp 2013 or 2014 ) Navigate to the root folder for the older version of SketchUp. This is typically,
    C:\Program Files\SketchUp\SketchUp 2013\Plugins
  3. Select the files in the Plugins folder and press Ctrl+C to copy the items.
  4. Navigate to C:\Users\USERNAME\AppData\Roaming\SketchUp\SketchUp #\SketchUp\Plugins
  5. Press Ctrl+V on your keyboard to paste the files.
  6. Open SketchUp 2014 or newer and access the plugins as you have in the past. Note that there may be some older plugins that are not compatible with your current version of SketchUp. In this case, please contact the plugin developer for additional assistance.
Note: Not all SketchUp plugins are compatible with the current version of SketchUp. Please contact the plugin developer if you need additional assistance.
Migrating Materials & Components

Watch the video

  1. Open a new Finder window.
  2. Open the Go menu and choose "Go to Folder"
  3. ( If you're migrating from SketchUp 8 ) Enter the following and click Go
    ~/Library/Application Support/Google SketchUp 8/SketchUp/Materials
    ( If you're migrating from SketchUp 2013 ) Enter the following and click Go
    ~/Library/Application Support/SketchUp 2013/SketchUp
  4. Select the files in the Materials folder and press Command+C to copy the items.
  5. Open the Go menu and choose "Go to Folder"
  6. Enter the following and click Go
    ~/Library/Application Support/SketchUp 2015/SketchUp ~/Library/Application Support/SketchUp 2016/SketchUp ~/Library/Application Support/SketchUp 2017/SketchUp ~/Library/Application Support/SketchUp 2018/SketchUp
  7. Note: If there is no Materials folder, you will need to create one.
  8. Press Command+V on your keyboard to paste the files.
  9. Open SketchUp 2014 or newer and your new materials should be in the Materials dialog box, and/or your new components will be in the Components dialog box.
Migrating Plugins

We've been investing heavily in extensions because we know that the power of SketchUp shines when customers install the right extensions to solve their needs. That's why we've built the Extension Warehouse, worked carefully with developers so they can get their plugin in the Extension Warehouse, and addressed long standing requests like updating the Ruby environment to version 2.0 (which is why some plugins may be breaking at the moment - we made the change that developers have been asking for!). The problem is that the current way of managing extensions, plus the updated Ruby version, doesn't support the old way of managing plugins very well. This makes migrating plugins to SketchUp 2014 and newer a bit tricky. We also don't have all the possible plugins in the Extension Warehouse. We feel that finding and managing SketchUp Extensions is getting better and brighter all the time, but we're not at our ideal yet. For some customers, they will need to go through their old plugin list, plugin by plugin, search for that plugin in the Extension Warehouse, install the plugin, and move on to the next. Once your plugins are managed by the Extension Warehouse, it will be significantly easier to re-install these extensions when newer versions of SketchUp are released in the future, or if you get a new computer and have to install a fresh copy of SketchUp. If you've installed plugins from the Extension Warehouse in SketchUp 2013 and you need to install the same plugin in a newer version of SketchUp, we added an Install All button in the Extension Warehouse which will install any of your SketchUp 2013 plugins into SketchUp in one click, but only if those plugins have been updated to support new versions, which most of them have. Only after you've tried installing plugins from the Extension Warehouse, or downloading an updated version of plugins that you've paid for from those plugin developers, do we suggest attempting to copy and paste plugins between folders:

  1. Open a new Finder window.
  2. Open the Go menu and choose "Go to Folder"
  3. ( If you're migrating from SketchUp 8 ) Enter the following and click Go
    ~/Library/Application Support/Google SketchUp 8/SketchUp/plugins
    ( If you're migrating from a newer version of SketchUp ) Enter the following and click Go
    ~/Library/Application Support/SketchUp #/SketchUp/
  4. Select the files in the Plugins folder and press Command+C to copy the items.
  5. Open the Go menu and choose "Go to Folder"
  6. Enter the following and click Go
    ~/Library/Application Support/SketchUp 2015/SketchUp ~/Library/Application Support/SketchUp 2016/SketchUp ~/Library/Application Support/SketchUp 2017/SketchUp ~/Library/Application Support/SketchUp 2018/SketchUp
    NOTE: If there is no "Plugins" folder, you will need to create one.
  7. Press Command+V on your keyboard to paste the files.
  8. Open SketchUp 2014 or newer and access the plugins as you have in the past. Note that there may be some older plugins that are not compatible with the current version of SketchUp. In this case, please contact the plugin developer for additional assistance.
Note: Not all SketchUp plugins are compatible with the current version of SketchUp. Please contact the plugin developer if you need additional assistance.

Migrating LayOut

You can define the location where Templates, Scrapbooks and Pattern-Fills are stored with each version of LayOut in the Preferences dialog box under the Folders section. By default any newly created Templates and Scrapbooks are stored in the paths below. When upgrading from an older version of SketchUp just locate the appropriate folder below, copy the contents and paste them into the new folder. Alternatively you may wish to create a folder in a location of your choosing, such as in your Documents folder, and then point LayOut to that location under the Preferences dialog box.

Templates
  • LayOut 2014 C:\Users\USERNAME\AppData\Roaming\SketchUp\SketchUp 2014\LayOut\Templates
  • LayOut 2015 C:\Users\USERNAME\AppData\Roaming\SketchUp\SketchUp 2015\LayOut\Templates
  • LayOut 2016 C:\Users\USERNAME\AppData\Roaming\SketchUp\SketchUp 2016\LayOut\Templates
  • LayOut 2017 C:\Users\USERNAME\AppData\Roaming\SketchUp\SketchUp 2017\LayOut\Templates
  • LayOut 2018 C:\Users\USERNAME\AppData\Roaming\SketchUp\SketchUp 2018\LayOut\Templates
Scrapbooks
  • LayOut 2014 C:\Users\USERNAME\AppData\Roaming\SketchUp\SketchUp 2014\LayOut\Scrapbooks
  • LayOut 2015 C:\Users\USERNAME\AppData\Roaming\SketchUp\SketchUp 2015\LayOut\Scrapbooks
  • LayOut 2016 C:\Users\USERNAME\AppData\Roaming\SketchUp\SketchUp 2016\LayOut\Scrapbooks
  • LayOut 2017 C:\Users\USERNAME\AppData\Roaming\SketchUp\SketchUp 2017\LayOut\Scrapbooks
  • LayOut 2018C:\Users\USERNAME\AppData\Roaming\SketchUp\SketchUp 2018\LayOut\Scrapbooks
Pattern-Fill Images
  • LayOut 2014 No User Folder
  • LayOut 2015 No User Folder
Note - You may notice when defining the storage location under Preferences that each item is also stored under ProgramData. This is typically a system level storage location, and we discourage placing your content directly into this location.
Be aware that the tilde (~) at the beginning of each path indicates the "User Level" folder structure, often depicted as Users/USERNAME/. If a Templates or Scrapbooks folder doesn't already exist you may need to create a folder manually.
Templates
  • LayOut 2014 ~/Library/Application Support/SketchUp/SketchUp 2014/LayOut/Templates
  • LayOut 2015 ~/Library/Application Support/SketchUp/SketchUp 2015/LayOut/Templates
  • LayOut 2016 ~/Library/Application Support/SketchUp/SketchUp 2016/LayOut/Templates
  • LayOut 2017 ~/Library/Application Support/SketchUp/SketchUp 2017/LayOut/Templates
  • LayOut 2018 ~/Library/Application Support/SketchUp/SketchUp 2018/LayOut/Templates
Scrapbooks
  • LayOut 2014 ~/Library/Application Support/SketchUp/SketchUp 2014/LayOut/Scrapbooks
  • LayOut 2015 ~/Library/Application Support/SketchUp/SketchUp 2015/LayOut/Scrapbooks
  • LayOut 2016 ~/Library/Application Support/SketchUp/SketchUp 2016/LayOut/Scrapbooks
  • LayOut 2017 ~/Library/Application Support/SketchUp/SketchUp 2017/LayOut/Scrapbooks
  • LayOut 2018 ~/Library/Application Support/SketchUp/SketchUp 2018/LayOut/Scrapbooks
Pattern-Fill Images
  • LayOut 2014 - No User Folder
  • LayOut 2015 - No User Folder
  • LayOut 2016 - No User Folder
  • LayOut 2017 - No User Folder
Note - You may notice when defining the storage location under Preferences that each item is also stored under Contents, this is a System level storage location and we discourage placing your content directly into this location.

Uninstalling SketchUp

If you are uninstalling SketchUp permanently from your computer, be sure to remove your license first. Open SketchUp, click the License tab in the Welcome Window, then click the red Remove License button.

Windows

Windows Vista/Windows 7: Click the Start (Windows logo) menu > Control Panel > Programs > Programs and Features > SketchUp #.

To uninstall SketchUp, select Remove (Uninstall on Vista or Windows 7). When asked if you'd like to remove SketchUp, click Yes.

If you are having problems with SketchUp, you can try the Change option, which begins the process of reinstalling the program features that were installed during the last installation. This can fix any application files that were corrupted (this doesn't affect or fix your SketchUp drawing files, the SKP files). If that doesn't work, try uninstalling and reinstalling SketchUp.

Mac OS X
  1. Quit SketchUp. (If you have more than one instance of SketchUp open, make sure you quit all instances of SketchUp.)
  2. Open a Finder window.
  3. Delete the SketchUp folder from the main library:
    1. In the left pane of the Finder window, click Macintosh HD.
    2. In the right pane, click Library, and then Application Support.
    3. In the Application Support folder, find the Google SketchUp # folder, and then drag it to the trash.
      For SketchUp 2013 the folder will simply be "SketchUp 2013".
  4. Delete the SketchUp folder from your user library:
    1. In the left pane of the Finder window, click your user name, then click Library* in the right pane.
      1. *If you're using Mac OS X 10.7 or newer, hold down the Option (Alt) button on your keyboard, click Go in the menubar, then select the Library option in the drop-down list. Here's an example video.
    2. Open the Application Support folder.
    3. In the Application Support folder, find the SketchUp # folder, and then drag it to the trash.
  5. Delete the SketchUp application:
    1. In the left pane of the Finder window, click Applications.
    2. In the right pane, find SketchUp # folder, and then drag it to the trash.
  6. Delete the plist file:
    1. In the left pane of the Finder window, click your user name.
    2. In the right pane, click Library*, and then Preferences.
      1. *If you're using Mac OS X 10.7 or newer, hold down the Option (Alt) button on your keyboard, click Go in the menubar, then select the Library option in the drop-down list. Here's an example video.
    3. In the Preferences folder, drag any of the following files, if present, to the trash:
      • com.atlast.sketchup.plist
      • com.google.sketchuppro.plist
      • com.google.sketchupfree.plist
      • com.google.sketchuppro7.plist
      • com.google.sketchupfree7.plist
      • com.google.sketchuppro8.plist
      • com.google.sketchupfree8.plist
      • com.google.LayOut.plist
      • com.google.style_builder.plist
      • com.sketchup.SketchUp.plist
      • com.sketchup.LayOut.plist
      • com.sketchup.StyleBuilder.plist
      • com.sketchup.SketchUp.2014.plist
      • com.sketchup.LayOut.2014.plist
      • com.sketchup.StyleBuilder.2014.plist
      • com.sketchup.SketchUp.2015.plist
      • com.sketchup.LayOut.2015.plist
      • com.sketchup.StyleBuilder.2015.plist
      • com.sketchup.SketchUp.2016.plist
      • com.sketchup.LayOut.2016.plist
      • com.sketchup.StyleBuilder.2016.plist
      • com.sketchup.SketchUp.2017.plist
      • com.sketchup.LayOut.2017.plist
      • com.sketchup.StyleBuilder.2017.plist
  7. Empty the trash.
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