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Troubleshooting

Troubleshooting
  • Fixing an Issue in SketchUp
    • Space Bar opens Model Info dialog box
    • Handling Error Messages
    • Fixing Installation Problems
    • Fixing Startup Problems
    • Improving Graphics Performance
    • Connecting to Online Features
    • Reporting Errors with BugSplat
      • Message de plantage BugSplat dans SketchUp
      • BugSplat
    • Handling Issues with Creating 3D Models
    • Messages d'erreur et avertissements
  • Why does SketchUp for Windows crash when I open it?
  • Why is Push Pull not working?
  • Fixing an Issue in LayOut
  • Troubleshooting ATI/AMD Related Crashes
  • Messages d'erreur de licences SketchUp 2015
  • Troubleshooting Subscription Errors
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  • Dépannage : un message d'essai s'affiche toujours, même après l'achat de SketchUp
  • Fixing a corrupt or missing license file
  • SketchUp Checkup

Reporting Errors with BugSplat

SketchUp uses BugSplat to discover when the software is having problems and to collect data that helps our team find a solution.

The subarticles in this section introduce you to the BugSplat reporting system and explain how to send data about any problems that you encounter.

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