Product Functionality Issues
Last updated: okt. 6, 2026•1 p read.
Running into issues while using SketchUp can be frustrating. The following troubleshooting articles represent the most common product and functionality issues users run into and how to troubleshoot them:
Tools and Functionality Issues – A collection of common issues with tools and features within SketchUp and how to address them.
3D Modeling Issues – How to handle the most common issues you may experience while modeling in SketchUp.
My Shortcuts Won't Save – What to do if your custom shortcuts won't save.
Reporting Errors with BugSplat – Instructions on what happens when SketchUp crashes and tips on submitting a BugSplat report.