Happy Holidays! Trimble is closed November 22nd & 23rd for the Thanksgiving Holiday - We will get back to you as soon as possible after the break, thank you in advance for your patience while we spend this time with our friends and families.

Account has no nickname - Error message

The Credits feature in SketchUp requires your Google Account to have a Nickname associated with it. To add a Nickname to your Google Account, visit the 3D Warehouse and click the Sign In link in the upper right-hand corner. You'll automatically be prompted for a Nickname if you don't have one already.

If you continue to encounter this error message, please follow these steps:

  1. Open an Internet browser, and go to www.google.com.
  2. If you're signed into your Google Account, click on your email address in the upper right hand corner. This will open a small window. If you're not signed into your Google Account, click "Sign in" and enter the required information.
  3. Click the "Account" link.
  4. In the "Email" section, there is a small link called "Edit." Click on the "Edit" link.
  5. In the "Edit personal details" section, there's a box called "Nickname." Please add your nickname information into that box.

For more information about Nicknames, please visit this Help Center article.
TAGS