Happy Holidays! Trimble is closed November 22nd & 23rd for the Thanksgiving Holiday - We will get back to you as soon as possible after the break, thank you in advance for your patience while we spend this time with our friends and families.

Loading an Offline Crash Report in LayOut (Microsoft Windows)

If a crash occurs when you are not connected to the Internet, BugSplat displays a dialog box indicating that a zip file has been created on your local hard drive. This dialog box also indicates the name and location of the zip file (normally AtLastCrashMMDDYY_HHMMSS.zip in your Windows temporary directory). Go to http://www.bugsplatsoftware.com/post/post_form.php and follow the instructions on the Web page to send this file to BugSplat software when you reconnect to the Internet. Or email the zip file to us directly at support@sketchup.com.

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