Dear Customers,
In observance of Memorial Day in the United States, our support team will be taking a short break on May 26th.
During this time, our human support teams will not be available, but our chatbot will continue to provide 24/7 assistance.
We appreciate your understanding and continued support. Normal support operations will resume on May 27th
Sincerely,
The Trimble team at SketchUp
SketchUp has a few features that require an internet connection, and with that can come some unique errors. These features include:
Take a look at Problems connecting to the Internet if you are online but can't connect.
For other connectivity issues, see Troubleshooting Connectivity Issues within SketchUp.
The SketchUp forum is a great resource where you can talk to passionate SketchUp experts, learn something new, or share your insights with our outstanding community.
Join the Discussion