Skip to main content
Home
  • User Guides
    • SketchUp Pro
    • LayOut
    • SketchUp for Web
    • SketchUp Viewer
    • SketchUp for Schools
    • Style Builder
    • 3D Warehouse
    • Extension Warehouse
  • Release Notes
  • Learn
  • Community
  • Buy
    • New SketchUp Pro Licenses
    • Upgrade a License
    • Renew Support
    • Corporate Solutions
    • Student & Educator Licenses
Help Center

Accounts and Administration

Accounts and Administration
  • Account Management
  • Getting Started with SketchUp
    • Unable to validate license (PC)
  • SketchUp Make 2017 Access
  • Trimble ID
  • SketchUp Subscriptions
  • SketchUp Classic License
  • Frequently Asked Questions

Unable to validate license (PC)

For further details on the message "SketchUp is unable to validate my license file (PC)", please click on the appropriate version of the error message below:

  • Another instance of SketchUp using the same license is running on this network (###.##.###.###).

  • Exceeded number of allowed users for network license / EZTRIAL1_EXCEEDED_USERS.

  • SketchUp can't be started because your system clock has been set back to before the last time you used SketchUp.

Please note that if you have a SketchUp Pro network license, all machines must be running the current version of SketchUp Pro.

  • known-issue
  • SketchUp
  • Windows
  • ‹ Getting Started with SketchUp
  • SketchUp Make 2017 Access ›

Need Help Fast?

The SketchUp forum is the place to be. Our outstanding community of passionate experts have answers to your questions.

Get Answers
fpo arrow-right-circled close download book chevron-right check-circle question-circle info-circle warning wrench circle youtube apple windows life-bouy

Positioning-centric information is changing the way people, businesses and governments work throughout the world. By applying Trimble's advanced positioning solutions, productivity increases and safety improvements are being realized.

More About Trimble

  • About Us
  • The SketchUp Team
  • SketchUp Blog
  • Trimble Buildings
  • Privacy Policy
  • Developers
  • Developer Center
  • SketchUp Ruby API
  • SketchUp SDK
  • Extensions
  • Developer Forum
  • Programs
  • Visiting Professionals
  • Non-Profit Organizations
  • Project Spectrum
  • Help
  • Contact Us
  • Forum
  • Help Center
  • Retrieve SketchUp License
  • Resellers

  • Privacy Policy
  • Terms of Use
  • Contact
  • Do Not Sell My Personal Information
  • © 2022, Trimble Inc.
Switch Language
  • English
  • Français
  • Deutsch
  • Italiano
  • 日本語
  • 한국어
  • Español
  • Português, Brasil
  • 简体中文
  • 繁體中文
  • Svenska
  • Polski
  • Čeština
  • Magyar
  • Русский