• SketchUp for Desktop and Trimble Connect work together through the Trimble Connect extension. The Trimble Connect extension is included in SketchUp by default and has its own dedicated toolbar.  You’ll also see a Trimble Connect option in the File menu. 

  • PC In order to successfully install and authorize SketchUp Pro, you must first log in to Windows as a user who has either Administrator or Power User rights. Once successfully installed and authorized, SketchUp Pro requires a Windows profile with at least Power User permissions. You may need to contact your Help Desk or IT department to assist you with these changes.

  • If you use SketchUp Pro 2015 or later, you have a cloud-based license, which is easier to administer than licenses for earlier versions of SketchUp Pro. The subarticles in this section explain the following How the current license model works How to check network licenses in or out How to remove a SketchUp Pro license How to resolve common issues

  • If you would like to temporarily disable your Ruby plugins to see whether a bug you are experiencing is plugin related, perform the following steps: PC: To disable plugins:

  • Summary of issue An issue was discovered with SketchUp 2016 where uninstalling the program resets your default Internet browser. This issue only affected computers using Microsoft Windows that had SketchUp 2016 installed and then uninstalled. Description

  • SketchUp’s context menus offer different options depending on what type of entity you are working with. Knowing what’s available when you context click an entity can help you skip a few clicks and model with better precision. Note: Not all context menu options will be available for every entity of the same type. If an option isn’t available it will usually appear as grayed out. AllThese options appear for almost every entity. 

  • When you install plugins, or "Ruby scripts," or "extensions," on your computer, you may notice that the tool doesn't appear in the 'Plugins' menu. Please note that the author of the plug-in must explicitly choose to put it in this menu. The plug-in may reside in a different menu, such as 'Tools' or 'Draw.' Sometimes, you will only see the plug-in in a context menu - the menu that appears when you right-click on something. Be sure to read any documentation related to the plug-in to fully understand its use.

  • If you need to fix a missing or corrupt SketchUp network license file on your existing server:

  • If you use SketchUp Pro 2014 or earlier, your license has a few restrictions that don’t apply to newer versions of SketchUp. Under the old licensing model, licenses work as follows: Your license works for Microsoft Windows or Mac OS X, but not both. Your SketchUp software handles your license administration, whereas the new model is cloud-based. Network licenses cannot be checked in and out. In this section’s subarticles, you find help with administering your license and handling common problems.

  • This error message can occur if your computer appears to be on the network more than once (in other words, it appears on the network under multiple IP addresses). The most common cause of this is that your computer has both a wired and wireless local area connection. It's easy to check whether this is the case and, if it is, to correct it: