• If you are getting an error that says "This application has been authorized" when attempting to log into any of the SketchUp websites (forums, 3DWarehouse, Extension Warehouse), most likely the solution is to change your internet browser's security settings to allow cookies from 3rd party websites.

  • Error Message: "Your hardware configuration does not meet minimum specifications needed to run the application. The application must close. Error code: 6" To resolve this issue, please try the following steps: Right-click on the Desktop and click Nvidia Control Panel. Click Manage 3D settings. Click Program Settings. Select SketchUp from the drop-down list. There are five settings that you need to configure:

  • You may be seeing this error message if you created a model with SketchUp 2016 and you'd like to open the model with SketchUp 2015 or older. Note that every major version of SketchUp (eg, 6, 7, 8, 2013, 2014, 2015) has a unique version of the *.skp file format. As such, the model needs to be saved in the correct version of SketchUp that will open the file. But don't worry, you can always "down save" a model so you can open the file in an older version. To do so, please follow these steps:

  • The PC version of SketchUp Pro requires the Microsoft .NET Framework 4.5.2. During install, SketchUp will detect if the correct version of the .NET Framework is missing and will prompt you to download and install the package. Click the "Yes" button to install the package. Due to file size, we suggest downloading the .NET Framework using a broadband connection or faster. If you're using a dial-up connection, please be aware that downloading will take some time.

  • This file error is not an issue in SketchUp 2017 and beyond. Select another version of SketchUp from the drop-down list to see details about resolving this issue in SketchUp 2014, 2015, or 2016. In SketchUp 2016, when the Preview Pane in Windows Explorer is open and a SketchUp model is opened via File > Open, you might see the following error: The file <your SketchUp model name> is currently locked by another user. Do you wish to open this file Read-Only?

  • You may see this error when interacting with 3D Warehouse or Extension Warehouse from inside SketchUp. To resolve this issue, please follow these steps: