The most common cause for startup crashes is a low-quality graphics card or out-of-date graphics drivers. If you have a higher-quality card installed and your drivers are up-to-date, Windows may default to the lower-quality one when running, causing the crash.

When SketchUp crashes there are a few things to take a look at that may help:System settings or compatibility issuesAn error in your SketchUp installation or an extensionA problem with a model’s file or a pluginOutdated graphics drivers or graphics hardwareTo help troubleshoot these issues, we’ve listed a few examples and some tips to help you get things up and running again.