Ever hear yourself or a friend say, “I wish I could work from home all the time?” Those sentiments are legit, but we are now facing it as a reality. COVID-19 is a global crisis that has everyone working twice as hard to take care of themselves, their family, friends and still trying to do their jobs.

We’re in it with you! Our teams are currently working from home, doing the best we can to support our customers and trying not to skip a beat when it comes to giving you our best support. We may not be as rapid as we like to be, but we are here, being resilient and open to change as it comes our way. Please excuse our dust while we help you build in this brave new world.
  • Effective June 12th, the system requirements for 3D Warehouse will change, as noted below. Please prepare yourself accordingly. An update to external systems has left the 3D Warehouse accessible from either a modern web browser, or by using the 3D Warehouse browser within the SketchUp application. Depending on your platform and usage, you’ll have some different technical requirements.

  • The Image Igloo tool allows you to move between Matched Photo scenes quickly. It also allows you to see adjacent images to provide context as you navigate around a structure when modeling.

  • New SketchUp Pro 2020 Users - Start Here Downloading SketchUp - Here you can download the latest version of SketchUp and get instructions on the installation process. Installing SketchUp Pro - If you're uncertain of the installation process for SketchUp you can get some step-by-step help here. Opening and Activating SketchUp Pro - Once you've installed SketchUp you might have some questions about getting authorized. Additional Maintenence

  • Note: This article covers the license error messages when using the Classic License. If you've purchased a SketchUp Subscription you'll want to visit the Troubleshooting article here. Sometimes, authorizing SketchUp Pro or performing license functions in SketchUp might result in a handful of errors.

  • Starting with SketchUp Pro 2020 there is only one installer for all available languages, and it downloads the selected language at the time of installation. After you've downloaded your file below, you'll likely want to read how to Install and Activate SketchUp Pro.

  • Summary of issue You may not be able to see SketchUp file thumbnails on Windows if SketchUp 20152016 was previously uninstalled. Description When SketchUp 20152016 is uninstalled and a new different, default version of SketchUp is set, the SketchUp file thumbnails may disappear even after reinstalling the latest version of SketchUp. Workaround

  • This file error is not an issue in SketchUp 2017 and beyond. Select another version of SketchUp from the drop-down list to see details about resolving this issue in SketchUp 2014, 2015, or 2016. In SketchUp 2016, when the Preview Pane in Windows Explorer is open and a SketchUp model is opened via File > Open, you might see the following error: The file <your SketchUp model name> is currently locked by another user. Do you wish to open this file Read-Only?

  • Use the Photo Point tool to create a 3D model by plotting points to create camera guidelines from Matched Photos. It works by casting a guide from one camera through an image point that you can see in at least one other photo. You can then snap to that guide in another scene to locate the point in 3D. Note that it is necessary to set your model axes to model from the camera guideline.

  • The Problem

  • To search for models in the 3D Warehouse, use the search box at the top. Maybe you want to add premade items to your SketchUp model, such as windows, doors, or furniture. Perhaps you need cars, trees, or other outdoor details. You could even search for a 3D model of a building plan that you can customize with an interior design.