Fixing a corrupt or missing license file

If you need to fix a missing or corrupt SketchUp network license file on your existing server:

  1. On only one workstation, browse to the C:\Program Files\Google\Google SketchUp #\ folder, and rename the server.dat file to server.dat.bak.
  2. Start SketchUp.
  3. When the Welcome window opens, click the Add License button. If the Welcome window doesn't open, start using SketchUp and click Help > License > Authorize.
  4. Open the license confirmation email that you received shortly after purchasing your license.
  5. Copy and paste your User Name, Serial Number, and Authorization Number into the dialog box.
  6. Click OK.
  7. When you are asked for the location of the license file, browse to and select the license folder on your existing server. This creates a new license file on the server.
  8. You don't need make any changes on any of your other SketchUp workstations.